Unarmed Security Agent

Solon, OH
Full Time
Entry Level
The primary goal of this position is to ensure all security operation functions are performed accurately and efficiently to provide a safe and secure environment for the client and their assets. This is a highly visible customer-facing role that entails regular interaction with the client’s employee’s and their senior leadership.   

The Security Agent will provide on-site unarmed security for a Corporate Campus that includes both a head office and production facilities with over 4,000 employees during business hours, Monday-Friday (7:00am-3:00pm) with occasionally nights and weekends as requested.

DUTIES & RESPONSIBILITIES
Physical Security:
  • Maintain an acute situational awareness and professional posture.
  • Address unauthorized persons on Client Property.  Communicate and De-Escalate a situation to other members of Security or Law Enforcement.
  • Investigate all unauthorized entrances onto Client Property.
  • Enforce policies and procedures set forth by Eagle and the client.
  • Perform access control functions with the highest degree of professionalism and client service.
  • Coordinate contingency plans and emergency medical response for security incidents on property and in the field.
  • Implement security and access control procedures to ensure safety on property.
Communication & Customer Service
  • Provide accurate and concise information at all times with the team, staff, and visitors.
  • Serve as primary center point for disseminating information regarding security-related incidents on property, as well as in the field.
  • Communicate with your team, staff, and visitors and follow-up on every request from staff and other partners.
  • Conduct yourself in a professional manner and provide dynamic customer service.
REQUIRED QUALIFICATIONS
  • Demonstrate exceptional results in a client-service role. Maintain professional and positive communication styles.
  • Ability to work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy.
  • Exercise sound operational judgment, as well as flexibility to shifting priorities and challenges.
  • Physically fit; candidates must meet minimum physical requirements to be considered.
  • Must be able to pass pre-employment background investigation.
  • Have the legal right to work in the United States.
  • Possess a valid driver's license for the state of residence.
  • Possess a OH state license to perform unarmed private security.
  • At least 5 years of security experience, preferably in the military or law enforcement.
  • Must have the ability to speak, read, and write English.
  • Must always maintain physical readiness to respond to an attack or hazard.
  • Maintain physical fitness to include standing on feet for several hours without a break, provide protective coverage during physically taxing activities including running, as well as maintain long schedules on property and in the field.
  • Ability to use computers and related office equipment, including the preparation of documents and inputting data.  Knowledge of Microsoft Office is preferred.
DESIRED QUALIFICATIONS
  • Working knowledge of basic IT troubleshooting.
  • Previous security experience, including remote monitoring, access control, physical security, emergency response, as well as security protocol implementation.
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